Thursday, November 3, 2011

DisconnectOnBrokenConnection

Go under Protocol Management -->Advanced Parameters-->General Parameters and either
a. Disable Disconnect on Broken Connection
or
b. Increase the value of Broken Connection Timeout

If you took an ethereal/wireshark packet trace, you will see that the UM server stops sending RTP 10 seconds before the disconnect.  Usually because it doesn't have anything else to play out.   

To handle this please use the above settings.  Disabling the Disconnect feature shouldn't be a problem, as it is expected that the PSTN side will terminate the call.

DisconnectOnBrokenConnection=0
BrokenConnectionEventTimeout=60000

Thanks

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